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Podsakoff, P., Mackenzie, S., Podsakoff, N., Podsakoff, N., Morrison, E., & Martinez, T. (2018-08-25). The Role of a Good Soldier: A Review of Research on Organizational Citizenship Behavior Role Perceptions and Recommendations for the Future Research. In The Oxford Handbook of Organizational Citizenship Behavior. : Oxford University Press. Retrieved 13 Nov. 2019, from https://www.oxfordhandbooks.com/view/10.1093/oxfordhb/9780190219000.001.0001/oxfordhb-9780190219000-e-5.