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date: 29 November 2020

Abstract and Keywords

Research on virtual teams continues to grow as this form of teaming is increasingly adopted by organizations worldwide. To comprehensively analyze the growing literature on virtual teams, we reviewed 197 articles published between 1986 and 2008. We organize our review both by level of analysis (i.e., individual, group, and organization) and by relevance to the input-emergent state-process-output (IEPO) framework, yielding 12 theoretically meaningful categories of research. We summarize and synthesize this research over the last 22 years in each of these 12 areas, and we conclude with directions for future research related to five overarching themes: (a) the conceptualization of virtuality; (b) team development; (c) virtual team leadership; (d) levels of analysis; and (e) multidisciplinary approaches.

Keywords: virtual teams, computer-mediated communication, knowledge work, virtuality, teams

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