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date: 21 February 2020

Abstract and Keywords

Surveys of the community are an important police research tool. This essay reviews the purposes of police-community surveys and topics that they have been used to examine. This includes key concepts such as satisfaction with the police, legitimacy, public satisfaction with encounters and their awareness of and participation in programs, victimization, fear of crime, and disorder. There is a discussion of how these concepts have been measured, and what the surveys have found. There is a discussion of selected methodological issues, including how respondents will be selected and interviews conducted, the size of the survey samples that are required, and when cross-sectional or longitudinal surveys are appropriate.

Keywords: community survey, public satisfaction, program involvement, fear, methods

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