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date: 29 May 2020

Abstract and Keywords

Although there is a significant need to understand the implications of increasing demographic diversity for leadership, surprisingly little research has been conducted on the topic. This chapter reviews the extant research in this area. The authors organize the review into three sections: how leaders lead themselves, others, and the organization. In the first section, they discuss issues related to social identity and how leaders’ social identities interact with those of their employees in influencing what may be required for effective leadership. In the second section, they discuss the qualities that leaders are likely to need when managing employees who are from diverse backgrounds. The authors focus on developing quality relationships, cultivating an inclusive climate, spanning boundaries, and framing of diversity initiatives. In the last section, the authors discuss research related to the role leaders play in setting their organization’s diversity strategy, implementing diversity practices, managing conflict, responding to diversity crises, and measuring progress. The chapter ends with suggestions for future research.

Keywords: affirming climate, diversity, identity, inclusion, leader

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