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date: 10 December 2019

Abstract and Keywords

This chapter begins with a brief review of various perspectives on workplace conflict. It then turns to the development of an institutional conflict perspective, first identifying systematic sources of conflict within (and attributable to) capitalism and the capitalist employment relation, then extending this perspective to include sources of variation in conflict within capitalism. This perspective is in turn drawn on to account for variation in conflict since World War II, with a particular focus on strike activity, where it has gone, and what the implications may be for conflict management systems. The chapter concludes by arguing that the true management of conflict is a matter of institutional design, under which workers are provided with strong rights and protections, and a meaningful power balance is achieved at both the organizational and national levels.

Keywords: conflict, capitalist economies, employment relation, capitalism

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