Show Summary Details

Page of

PRINTED FROM OXFORD HANDBOOKS ONLINE ( © Oxford University Press, 2018. All Rights Reserved. Under the terms of the licence agreement, an individual user may print out a PDF of a single chapter of a title in Oxford Handbooks Online for personal use (for details see Privacy Policy and Legal Notice).

date: 23 January 2021

Abstract and Keywords

Reconciling the permanence and expertise of the public bureaucracy with political control is a persistent problem in democracies. Accountability is an increasingly complex and difficult concept for public administration, and also becomes more difficult to ensure in an era of government reform. A key issue regarding accountability in public administration revolves around the tension between the “neutral competence” and “responsive competence” of civil servants. Accountability is pursued with an increasing number of instruments which reflect a move away from “command and control” toward softer and more collaborative instruments. In addition to traditional hierarchical instruments of accountability, newer instruments of accountability build on mutuality, competition and contrived randomness (Hood et al).

Keywords: Accountability, Public Administration, Civil service, Bureaucracy, Accountability instruments, Hierarchy, Mutuality

Access to the complete content on Oxford Handbooks Online requires a subscription or purchase. Public users are able to search the site and view the abstracts and keywords for each book and chapter without a subscription.

Please subscribe or login to access full text content.

If you have purchased a print title that contains an access token, please see the token for information about how to register your code.

For questions on access or troubleshooting, please check our FAQs, and if you can''t find the answer there, please contact us.