- The Oxford Handbook of Creative Industries
- List of Figures
- List of Tables
- List of Contributors
- Creative Industries: A Typology of Change
- The Creative Mind
- Creativity in Teams: Processes and Outcomes in Creative Industries
- Creativity in Social Networks: A Core-Periphery Perspective
- Creativity in the City
- ‘The Market for Symbolic Goods’: Translating Economic and Symbolic Capitals in Creative Industries
- Trading Places: Auctions and the Rise of the Chinese Art Market
- The Market for Creative Labour: Talent and Inequalities
- Stars and Stardom in the Creative Industries
- Creative Entrepreneurs: The Business Models of Haute Cuisine Chefs
- Entrepreneurship in Creative Industries and Cultural Change: Art, Fashion, and Modernity in India
- Performance in the Creative Industries
- Projects and Project Ecologies in Creative Industries
- Managing Project-Based Organization in Creative Industries
- Organizing Events for Configuring and Maintaining Creative Fields
- User Innovation in Creative Industries
- User Innovation in the Music Software Industry: The Case of Sibelius
- Niches, Genres, and Classifications in the Creative Industries
- Sunk Costs and the Dynamics of Creative Industries
- Creative Industries and the Wider Economy
- Brokerage, Mediation, and Social Networks in the Creative Industries
- Digitizing Fads and Fashions: Disintermediation and Glocalized Markets in Creative Industries
- Copyright, the Creative Industries, and the Public Domain
- Copyright and its Discontents
- Public Policy for the Creative Industries
- Global Production Networks in the Creative Industries
- Creative Industries and Development: Culture in Development, or the Cultures of Development?
- Author Index
- Subject Index
Abstract and Keywords
In the last twenty years a growing literature has shown how much innovation is driven by users. The role of users as innovators is widespread, and can be found also in creative industries. The chapter analyses how users and user communities in particular, enter the innovation process of firms acting in creative industries. User communities have interesting features in that they draw from widespread and highly differentiated knowledge, but are not under the full control of the firm, and need to be carefully managed. The chapter investigates not only what moves users to participate, but also how firms can create strategies to interact with user communities for improving product development and customer support. The literature from a sector relying heavily on user communities (i.e. open source software) is used to gain insight into the main features of business models based on user involvement.
Eleonora Di Maria, Associate Professor, Department of Economics and Management, University of Padua.
Vladi Finotto, Assistant Professor, Department of Management, Ca' Foscari University of Venice.
Francesco Rullani, Assistant Professor, LUISS Guido Carli, Department of Business and Management.
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