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date: 21 October 2019

Abstract and Keywords

This chapter adopts an individual-level approach to reducing workplace discrimination with a focus on the actions of its targets. We consider the intersection of two dimensions of stigmatized attributes—their visibility and perceived controllability—as factors that directly influence the likely effectiveness of a range of remediation strategies. Through this lens and the evidence we synthesize, we build enhanced understanding of why there is a variance in the effectiveness of coping strategies and insight into what, when, and why certain strategies might be most effective. Finally, we articulate that the influence of stigma visibility and perceived controllability—and the remediation strategies that are likely to be most effective—should be considered in light of the stigma’s fluid course.

Keywords: stigma, reducing, discrimination, individuating, acknowledging, disclosing, concealing, normalizing, differentiating

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