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date: 05 December 2019

Abstract and Keywords

To effectively perform our roles, emotions need to be regulated while both at work (e.g., with customers, supervisor) and at home (e.g., with children, partner); yet, researchers often focus on one domain or the other. In this chapter, four main questions are addressed: (1) Is emotion regulation performed more at work or at home? (2) Is performing emotion regulation at work (i.e., emotional labor) more distressing to the employee than performing emotion regulation at home (i.e., emotion work)? (3) How does performing emotion regulation in one domain affect outcomes in the other domain? (4) Do emotional intelligence and regulatory skills help to successfully balance work and family? This chapter highlights what is known and unknown within each section, and provides many avenues for future research to better integrate emotion regulation with the work–family interface.

Keywords: Emotion regulation, Emotional labor, Emotion work, Work–family conflict, Spillover

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