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date: 08 August 2020

Abstract and Keywords

Training evaluation is the systematic collection of descriptive and judgmental information necessary to make effective training decisions. A key characteristic of a systematic approach to training evaluation is an emphasis on the continuous use of feedback. This process, which includes both formative and summative evaluation strategies, can aid in identifying, collecting, and providing information to make a variety of instructional decisions. This article reviews the progress which has been made in evaluation science that has particular relevance to workplace training programs. It first focuses on the implications of the changing nature of work for conducting effective training evaluation. Second, the article describes how the field of training evaluation has progressed in terms of criterion development, measurement issues, and methodology issues. Third, it discusses the key challenges that remain in the field which require additional theory development and research.

Keywords: training evaluation, systematic approach, evaluation strategies, training programs, criterion development

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