Abstract and Keywords
Happiness and unhappiness are major drivers of organizational life, central to the establishment and achievement of goals. They are also significantly linked to several forms of behavior. Correlations between job satisfaction and job performance average about +0.20, with stronger associations in managerial and professional jobs. Significant associations are consistently found in respect of organizational citizenship behaviors—helping colleagues, being friendly, suggesting improvements, volunteering for additional tasks, and so on. This article sets out an overall framework that incorporates both environment-centered and person-centered perspectives. It views environmental influences on worker's happiness or unhappiness in terms of twelve primary job features. It proposes to associate these, and several subcategories, with worker reactions in a non-linear fashion, and develops an analogy with the impact of vitamins on physical health.
Access to the complete content on Oxford Handbooks Online requires a subscription or purchase. Public users are able to search the site and view the abstracts and keywords for each book and chapter without a subscription.
If you have purchased a print title that contains an access token, please see the token for information about how to register your code.