- Copyright Page
- List of Figures
- List of Tables
- List of Contributors
- New Developments in the Study of Corporate Social Responsibility
- The Psychology of CSR
- Good Intentions are Not Enough: Applying Best Practices from Humanitarian Aid to Evaluate Corporate Social Responsibility
- Corporate Social Responsibility and Meaningful Work
- Diversity and Corporate Social Responsibility: Exploring the Potential Connections between Top Management Team/Board Diversity, CSR, and Workforce Diversity
- Responsible Business and Individual Differences: Employee Externally-Directed Citizenship and Green Behaviors
- Corporate Volunteering: Who Really Wins?
- Corporate Social Irresponsibility in Spite of Efforts to Act Responsibly: The Nature, Measurement, and Contextual Antecedents of CSR and CSiR by Organizations
- When CSR Backfires: Understanding Stakeholders’ Negative Responses to Corporate Social Responsibility
- Environmental Responsibility: Theoretical Perspective
- CSR and Environmental Law: Concepts, Intersections, and Limitations
- Environmental Management and Strategy
- On the Links between Corporate Environmental and Financial Performance: Camera or Mirror?
- New Roles for Business: Responsible Innovators for a Sustainable Future
- Social Entrepreneurship: Prospects for the Study of Market-Based Activity and Social Change
- Corporate Responsibility and the Base of the Pyramid Proposition
- Bringing Together the Big and the Small: Multinational Corporation Approaches to Corporate Social Responsibility and Entrepreneurship in Africa
- Entrepreneurship <i>by</i> and <i>for</i> Disadvantaged Populations: Global Evidence
- Stakeholder Management: A Managerial Perspective
- The Consequences of Mandatory Corporate Sustainability Reporting
- Profit-with-Purpose Corporations: An Innovation in Corporate Law to Meet Contemporary CSR Challenges
- Redefining the Strategy Field in the Age of Sustainability
- A Researcher’s Guide to Business and Society Archival Datasets
- Mightier than the Sword: How Activists Use Rhetoric to Facilitate Perception Change in Industries
- Institutions and Corporate Social Responsibility
- Social Movements and Corporate Social Responsibility: From Contention to Engagement
- Corporate Social Responsibility in Emerging Markets
Abstract and Keywords
This chapter is about the psychological processes through which individuals evaluate and respond to an organization’s CSR practices. To advance scholarly research and evidence-based practice, directions are outlined for future inquiry informed by an integrated review of findings across three independent streams of “micro-CSR” research conducted among employees, job seekers, and consumers. In a section on CSR evaluations, it is described how individuals cognitively process information to form CSR perceptions and CSR appraisals, and the types of CSR initiatives and evaluative-constructs studied among each stakeholder group are summarized. In the next section, research is reviewed on responses to CSR, and recent findings about psychological mechanisms and boundary conditions are organized within three categories of care-based, self-protective, and relational-status (C-S-R) considerations. In a last section, research is described on stakeholders’ CSR awareness, the non-trivial implications that follow from evidence of low CSR awareness among all three stakeholder groups, and suggestions for future research.
David A. Jones, Professor of Management and holder of John L. Beckley Professorship, Academic Director of The Sustainable Innovation MBA Program, Grossman School of Business, University of Vermont
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