- Copyright Page
- List of Figures
- List of Tables
- List of Contributors
- New Developments in the Study of Corporate Social Responsibility
- The Psychology of CSR
- Good Intentions are Not Enough: Applying Best Practices from Humanitarian Aid to Evaluate Corporate Social Responsibility
- Corporate Social Responsibility and Meaningful Work
- Diversity and Corporate Social Responsibility: Exploring the Potential Connections between Top Management Team/Board Diversity, CSR, and Workforce Diversity
- Responsible Business and Individual Differences: Employee Externally-Directed Citizenship and Green Behaviors
- Corporate Volunteering: Who Really Wins?
- Corporate Social Irresponsibility in Spite of Efforts to Act Responsibly: The Nature, Measurement, and Contextual Antecedents of CSR and CSiR by Organizations
- When CSR Backfires: Understanding Stakeholders’ Negative Responses to Corporate Social Responsibility
- Environmental Responsibility: Theoretical Perspective
- CSR and Environmental Law: Concepts, Intersections, and Limitations
- Environmental Management and Strategy
- On the Links between Corporate Environmental and Financial Performance: Camera or Mirror?
- New Roles for Business: Responsible Innovators for a Sustainable Future
- Social Entrepreneurship: Prospects for the Study of Market-Based Activity and Social Change
- Corporate Responsibility and the Base of the Pyramid Proposition
- Bringing Together the Big and the Small: Multinational Corporation Approaches to Corporate Social Responsibility and Entrepreneurship in Africa
- Entrepreneurship <i>by</i> and <i>for</i> Disadvantaged Populations: Global Evidence
- Stakeholder Management: A Managerial Perspective
- The Consequences of Mandatory Corporate Sustainability Reporting
- Profit-with-Purpose Corporations: An Innovation in Corporate Law to Meet Contemporary CSR Challenges
- Redefining the Strategy Field in the Age of Sustainability
- A Researcher’s Guide to Business and Society Archival Datasets
- Mightier than the Sword: How Activists Use Rhetoric to Facilitate Perception Change in Industries
- Institutions and Corporate Social Responsibility
- Social Movements and Corporate Social Responsibility: From Contention to Engagement
- Corporate Social Responsibility in Emerging Markets
Abstract and Keywords
Scholars and practitioners have acknowledged the practical relevance of stakeholder theory as it has been applied to management. This chapter provides a brief foundation for understanding the basic principles of stakeholder management and some of its best known tools, including the development of an enterprise strategy, identification and prioritization of stakeholders, and measurement of the value firms create with and for stakeholders. Then insights are shared about implementation of stakeholder management based on interviews with high-level executives from a variety of well-known companies. It was found that stakeholder principles have been applied in a variety of ways and under various labels. The chapter ends with a list of eight important questions to advance research on stakeholder management.
Jeffrey S. Harrison, The W. David Robbins Chair in Strategic Management and Professor of Management, Robins School of Business, University of Richmond
Andrew C. Wicks, Ruffin Professor of Business Administration, Darden School of Business, University of Virginia
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