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date: 16 November 2019

Abstract and Keywords

Most adults spend a significant amount of time working, and therefore how they feel about their work can have a significant impact on their life and well-being. In this chapter, we review the concept of engagement, its roots in psychological research, and the range of definitions that are applied to it. We also review how organizations have approached the concept of employee engagement, how it is measured, and the benefits that are associated with raised engagement. We highlight the opportunities that lie in taking a person-centered approach to engagement and introduce a model of “positive engagement” that draws on the parallels between the constructs of engagement and happiness. Finally we consider the drivers that could facilitate higher levels of engagement and consider the opportunities that may exist in focusing on factors internal to the individual employee, such as perceptions and mindset.

Keywords: employee engagement, positive psychology, work, leadership

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