- Copyright Page
- List of Figures
- List of Tables
- About the Contributors
- Introduction to the Oxford Handbook of Digital Technology and Society: Terms, Domains, and Themes
- ESRC Review: Methodology
- ESRC Review: Health and Well-Being
- Computer-Mediated Communication and Mental Health: A Computational Scoping Review of an Interdisciplinary Field
- Digital Inclusion and Women’s Health and Well-Being in Rural Communities
- Digital Technology for Older People: A Review of Recent Research
- A Digital Nexus: Sustainable HCI and Domestic Resource Consumption
- ESRC Review: Communication and Relationships
- Media Mastery by College Students: A Typology and Review
- Boundary Management and Communication Technologies
- ESRC Review: Economy and Organizations
- The Changing Nature of Knowledge and Service Work in the Age of Intelligent Machines
- Workplace “Digital Culture” and the Uptake of Digital Solutions: Personal and Organizational Factors
- ESRC Review: Communities and Identities
- Digital Engagement and Class: Economic, Social, and Cultural Capital in a Digital Age
- ESCR Review: Citizenship and Politics
- Digital Ecology of Free Speech: Authenticity, Identity, and Self-Censorship
- ESRC Review: Data and Representation
- Digital Citizenship in the Age of Datafication
- Digitizing Cultural Complexity: Representing Rich Cultural Data in a Big Data Environment
- Motivations for Online Knowledge Sharing
- ESCR Review: Governance and Security
- Governance and Accountability in Internet of Things (IoT) Networks
- ESRC Review: Future Research on the Social, Organizational, and Personal Impacts of Automation: Findings from Two Expert Panels
- Conclusion: Cross-Cutting, Unique, and General Themes in the <i>Oxford Handbook of Digital Technology and Society</i>
Abstract and Keywords
This chapter describes the analyses and results for the ESRC Economy and Organizations domain, guided by two main questions: How do we construct the digital to be open to all, sustainable, and secure? And what impacts might the automation of the future workforce bring? The chapter first provides an initial overview of the major insights from the literature review and analysis, the Delphi surveys, and workshop discussions about the relevant range of the concepts of economy and organization (initially, economy and sustainability). Four main topics emerged: digital technology uptake by both business and consumers; social and economic capital of citizens; digital skills; and economic growth and change. Analysis of a specially curated set of 1900 articles over the 2000-2016 period showed perhaps the greatest change in focus over time of all the domains. The earlier literature emphasized information as a product (involving property rights, markets, law), and some technologies. The later literature highlighted knowledge seeking, skills, communication, and uses. The analyses also identified the roles of theory (rather under-utilized but, when used, were primarily from sociology) and methods (the most common being literature reviews) in this domain. The chapter ends with a discussion of future research directions (e.g., the shaping and development of the digital economy while also fostering sustainability and participation, and impacts of digital labor on people’s life experiences) and research challenges (e.g., measuring overall impact of a digital technology on a business, and measuring new ways of working and consuming).
Simeon J. Yates (PhD, Open University UK, 1993) is Professor of Digital Culture and Associate Pro-Vice-Chancellor Research Environment and Postgraduate Research at University of Liverpool. His research on the social, political, and cultural impacts of digital media includes a long-standing focus on digital media and interpersonal interaction. More recently, he has worked on projects that address issues of digital inclusion and exclusion. He was seconded to the UK Government’s Department of Digital, Culture, Media, and Sport (DCMS) in 2017 to act as research lead for the Digital Culture team. He remains the joint-chair of the DCMS Research Working Group on Digital Skills and Inclusion. His prior work covered topics such as the use of digital technologies in the workplace, digital media use during crises, and ICT use by the security services. The majority of his research has been funded by the Economic and Social Research Council (ESRC), the Arts and Humanities Research Council (AHRC), EU, and industry. Simeon’s work has often been interdisciplinary and has predominantly involved creative and digital industry partners. He led on a major Engineering and Physical Sciences Research Council (EPSRC) funded interdisciplinary program (Engineering for Life) while at Sheffield Hallam. Simeon has been researching the impacts of the internet and digital media on language and culture since 1990. His PhD thesis (1993) is a large-scale linguistic comparison of speech, writing, and online interaction. Subsequent published work has covered analyses of gender differences in computer-mediated communication (CMC), gender and computer gaming, email and letter writing, and science in the mass media. Simeon has written text books on social research methods—in particular, linguistic and discourse analytic methods. https://www.liverpool.ac.uk/communication-and-media/staff/simeon-yates/
Paul Hepburn is a Research Associate at Heseltine Institute for Public Policy and Practice, University of Liverpool. His research interests lie in exploring the potential of the new digital media to enhance local democracy and local governance. He is also interested in methods and tools for analyzing and explaining the structure of online networks. Prior to pursuing an academic career, Paul worked in local government conducting research, developing policy, and, lately, implementing an e-government program.
Ronald E. Rice (PhD, Stanford University, 1982) is the Arthur N. Rupe Chair in the Social Effects of Mass Communication in the Department of Communication at University of California, Santa Barbara. Dr. Rice has been awarded an Honorary Doctorate from University of Montreal (2010), an International Communication Association (ICA) Fellow, selected President of the ICA (2006–2007), awarded a Fulbright Award to Finland (2006), and appointed as the Wee Kim Wee Professor at the School of Communication and Information and the Visiting University Professor, both at Nanyang Technological University in Singapore (Augusts 2007–2009 and June 2010). His co-authored or co-edited books include Organizations and unusual routines: A systems analysis of dysfunctional feedback processes (2010); Media ownership: Research and regulation (2008); The Internet and health care: Theory, research and practice (2006); Social consequences of internet use: Access, involvement and interaction (2002); The Internet and health communication (2001); Accessing and browsing information and communication (2001); Public communication campaigns (1981, 1989, 2001, 2012); Research methods and the new media (1988); Managing organizational innovation (1987); And The new media: Communication, research and technology (1984). He has published over 150 refereed journal articles and 70 book chapters. Dr. Rice has conducted research and published widely in communication science, public communication campaigns, computer-mediated communication systems, methodology, organizational and management theory, information systems, information science and bibliometrics, social uses and effects of the Internet, and social networks. http://www.comm.ucsb.edu/people/ronald-e-rice
Bridgette Wessels is Professor of Social Inequality, Department of Sociology, at the School of Social and Political Sciences, University of Glasgow. Her research focuses on the innovation, development, and use of digital technology and services in social and cultural life. Recent books include Open data and knowledge society (2017, Amsterdam University Press) and Communicative civic-ness: Social media and political culture (2018, Routledge). She is a co-investigator on the ESRC project Ways of Being in the Digital Age, and she is Principal Investigator on the AHRC funded project “Beyond the Multiplex: Audiences for Specialized Film in English Regions,” which is using digital humanities methods. Other examples of funded work include research on telehealth, social media, digital social research methodologies, women, work and technology (NordWit project), journalism in the digital age (REGPRESS project), and mobile networks (COST network: Social Networks and Travel Behaviour).
Elinor Carmi (PhD, Media and Communications Department at Goldsmiths, University of London) is a digital rights advocate, feminist, researcher, and journalist who has been working, writing, and teaching on deviant media, internet standards, feminist-technoscience, sound studies, internet history, and internet governance. Currently, she is a postdoctoral research associate in digital culture and society at Liverpool University (UK), where she works on several ESRC and AHRC projects around digital ways of being, digital inclusion, and digital literacies. In addition to writing her book about spam, she is also working on two special journal issues: One about “sonic publics,” together with Ram Sinnreich for the International Journal of Communication, and the other about (re)designing time, together with Britt Paris, for Theory, Culture & Society.
Access to the complete content on Oxford Handbooks Online requires a subscription or purchase. Public users are able to search the site and view the abstracts and keywords for each book and chapter without a subscription.
If you have purchased a print title that contains an access token, please see the token for information about how to register your code.