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date: 29 September 2020

Abstract and Keywords

This chapter examines how racialized minorities experience overt and covert discrimination when accessing goods and services. The discrimination varies between outright denial of goods and services and the degradation of the goods and services provided. Using examples in the popular press and a review of the literature of content analyses of court cases, in-depth interviews, and experiments, this chapter also demonstrates how these questions of consumer inequality have been studied and what is yet to be done.

Keywords: race, racism, racial profiling, consumer resistance, consumer equality

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