Show Summary Details

Page of

PRINTED FROM OXFORD HANDBOOKS ONLINE ( © Oxford University Press, 2018. All Rights Reserved. Under the terms of the licence agreement, an individual user may print out a PDF of a single chapter of a title in Oxford Handbooks Online for personal use (for details see Privacy Policy and Legal Notice).

date: 08 April 2020

Abstract and Keywords

Groups have notoriously shown less creativity than the sum of their group members. And while others can inhibit creative thought and its expression, another line of research finds that, when another group member shares a dissenting viewpoint, group creativity is often increased. Dissent stimulates thought that is divergent, and, on balance, leads to better decision-making and more creativity. This is true even if that dissent is wrong and even if the dissenter(s) are not valued. Importantly, evidence shows that for dissent to effectively stimulate such divergent thinking, it should be authentic. Role-playing techniques are less effective and may in fact have unintended consequences. The take-home message is that groups should embrace, not just tolerate, dissenting viewpoints for they improve the quality of thought.

Keywords: dissent, divergent thinking, group performance, groupthink, decision-making, creativity, conformity, diversity, role-playing, information sharing

Access to the complete content on Oxford Handbooks Online requires a subscription or purchase. Public users are able to search the site and view the abstracts and keywords for each book and chapter without a subscription.

Please subscribe or login to access full text content.

If you have purchased a print title that contains an access token, please see the token for information about how to register your code.

For questions on access or troubleshooting, please check our FAQs, and if you can''t find the answer there, please contact us.