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date: 07 December 2019

Abstract and Keywords

Drawing on recent theory on organizational routines, this chapter presents an overview of the role of organizational routines for organizational learning. The chapter structures the discussion along the three processes of knowledge creation, retention, and transfer. To integrate insights from the relevant literature, the chapter uses the recent conceptualization of organizational routines as generative systems where rules and individual-level habits generate recurrent interaction patterns, which in turn shape rules and habits. In synthesizing knowledge on the role of organizational routines for organizational learning, the chapter also uses the possibilities offered by such a two-level framework with a generative level and a behavioral level to leverage the links between the two levels in an explanation.

Keywords: organizational routines, rules, habits, dispositions, organizational learning, organizational memory, transactive memory systems, personnel movement

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