- Healthcare Supply Chains
- Modern Slavery and Supply Chain Transparency
- Supply Chain Management and Gender: Challenges for a Changing World
- Humanitarian Operations and Supply Chain Management
- Human Resource Management in an Industry 4.0 Era: A Supply Chain Management Perspective
- Artificial Intelligence in the Supply Chain: A Classification Framework and Critical Analysis of the Current State
- Emerging Technologies in Supply Management
- Organizing and Managing Data Analytics Teams for Procurement
- Organizational and Temporal Shifts in Procurement Analytics: Implications for Research
- Use of Blockchain Partnerships to Enable Transparency in Supply Chain Digitization
- Procurement Analytics: Enabling Data Architectures in the Age of Big Data
- Supply Chain Cybersecurity: Procurement’s Role in Securing the Network
- Logistics in Emerging Markets
- Sustainable Food Logistics Systems
- Reverse Logistics: What It Is and Where It Is Headed
- Digitalization and Omnichannel Retailing
- Supply Chain Distribution Strategy
- Supply Chain Structure and Competitor Relationship
- Strategic Cost Management in the Supply Chain
- Startup Suppliers on the Rise: Insights into the Management of Asymmetric Buyer–Supplier Relationships
- The Decision Process of Contracting in Supply Chain Management
- Managing and Repairing Supply Chains upon Disruptions
- Within-Organizational Structures and Roots of the Buyer–Supplier Relationship
- Supply Network Drivers of Risk and Performance
- How to Manage Performance-Based Contracting: Combining the Supply Architecture Model with a Buyer–Suppler Relationship Perspective
- Mitigating Shirking: Contracting Performance in Buyer-Initiated Service Triads
- Research on Contracting in Supply Chain Management and Related Disciplines: A Synthesis of Scholarly Recommendations and a Discussion of Future Opportunities
- Supplier Development at LG Electronics: Enhancing the Stability, Sustainability, and Competitiveness of the Supply Base
- More Sustainable Supply Chains: Is the Journey More Important Than the Destination?
- Innovation in Buyer–Supplier Relationships: A Review of Relationship Characteristics and Directions for Future Research
- Supply Chain Financing: Moving beyond Source, Make, and Deliver
- Buyer–Supplier Relationships and Embeddedness: Outcome Duality in the Dyad
- Supplier Involvement in New Product Development: A Meta-analysis of Past Research and Future Directions
- Protecting Brand Value through Anticounterfeiting Supply Chain Strategies
Abstract and Keywords
This chapter looks at emerging technologies and their use in supply management processes as a means to improve effectiveness through improved speed and accuracy, at a reduced cost. Many technologies are finding their way into supply management, with differing levels of penetration and application and with mixed results. It may be challenging for supply management professionals to understand how, when, and where these technologies are likely to yield positive results. This chapter reviews several technologies, including artificial intelligence/machine learning, big data/advanced analytics, blockchain, cloud computing, conversational things (e.g., chatbots), immersive technologies (e.g., virtual and augmented reality), and robotic process automation. Findings indicate that the primary advantages are achieved by improving current processes and workflows, rather than that these technologies are currently disrupting or will fundamentally change supply management. Another important finding is the importance of “clean data” inputs, something that artificial intelligence can help with and that is foundational for successful robotic process automation.
Keywords: supply management, process improvement, 3D printing/additive manufacturing, artificial intelligence/machine learning, AI, big data/advanced analytics, blockchain, robotic process automation, RPA
Ohio State University
Ohio State University
Ohio State University
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- Healthcare Supply Chains
- Modern Slavery and Supply Chain Transparency
- Supply Chain Management and Gender: Challenges for a Changing World
- Humanitarian Operations and Supply Chain Management
- Human Resource Management in an Industry 4.0 Era: A Supply Chain Management Perspective
- Artificial Intelligence in the Supply Chain: A Classification Framework and Critical Analysis of the Current State
- Emerging Technologies in Supply Management
- Organizing and Managing Data Analytics Teams for Procurement
- Organizational and Temporal Shifts in Procurement Analytics: Implications for Research
- Use of Blockchain Partnerships to Enable Transparency in Supply Chain Digitization
- Procurement Analytics: Enabling Data Architectures in the Age of Big Data
- Supply Chain Cybersecurity: Procurement’s Role in Securing the Network
- Logistics in Emerging Markets
- Sustainable Food Logistics Systems
- Reverse Logistics: What It Is and Where It Is Headed
- Digitalization and Omnichannel Retailing
- Supply Chain Distribution Strategy
- Supply Chain Structure and Competitor Relationship
- Strategic Cost Management in the Supply Chain
- Startup Suppliers on the Rise: Insights into the Management of Asymmetric Buyer–Supplier Relationships
- The Decision Process of Contracting in Supply Chain Management
- Managing and Repairing Supply Chains upon Disruptions
- Within-Organizational Structures and Roots of the Buyer–Supplier Relationship
- Supply Network Drivers of Risk and Performance
- How to Manage Performance-Based Contracting: Combining the Supply Architecture Model with a Buyer–Suppler Relationship Perspective
- Mitigating Shirking: Contracting Performance in Buyer-Initiated Service Triads
- Research on Contracting in Supply Chain Management and Related Disciplines: A Synthesis of Scholarly Recommendations and a Discussion of Future Opportunities
- Supplier Development at LG Electronics: Enhancing the Stability, Sustainability, and Competitiveness of the Supply Base
- More Sustainable Supply Chains: Is the Journey More Important Than the Destination?
- Innovation in Buyer–Supplier Relationships: A Review of Relationship Characteristics and Directions for Future Research
- Supply Chain Financing: Moving beyond Source, Make, and Deliver
- Buyer–Supplier Relationships and Embeddedness: Outcome Duality in the Dyad
- Supplier Involvement in New Product Development: A Meta-analysis of Past Research and Future Directions
- Protecting Brand Value through Anticounterfeiting Supply Chain Strategies
