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date: 05 March 2021

Abstract and Keywords

As more companies are engaging in reverse logistics activities, it is imperative to develop a better understanding of this important concept. This chapter covers fundamental issues related to reverse logistics. After introducing a definition of reverse logistics, a discussion is provided on its importance and contrasts with forward logistics. Returns reduction, closed-loop supply chain, and circular economy are identified as important topics related to reverse logistics. Examples are then used to explain the economic value recovery as well as the strategic and operational value of reverse logistics. After delineating the key processes in reverse logistics, this chapter identifies reverse logistics challenges and best practices. Last, the status of reverse logistics research is discussed along with a list of future research topics.

Keywords: reverse logistics, product returns, value recovery, reverse logistics processes, reverse logistics challenges, reverse logistics best practices

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