Show Summary Details

Page of

PRINTED FROM OXFORD HANDBOOKS ONLINE (www.oxfordhandbooks.com). (c) Oxford University Press, 2015. All Rights Reserved. Under the terms of the licence agreement, an individual user may print out a PDF of a single chapter of a title in Oxford Handbooks Online for personal use (for details see Privacy Policy).

date: 20 November 2017

Abstract and Keywords

This chapter focuses on the continuous process of performance management rather than the discrete event of performance appraisal. The chapter begins by defining job performance and then reviews research concerning each of the core elements of performance management, including goal setting, feedback, developing employees (including coaching), evaluating performance, and rewarding performance. Several topics are reviewed that are of special interest to performance management: contextual performance, counterproductive work behavior, team performance, the role of technology, cross-cultural issues, and perceptions of fairness. The chapter concludes by presenting directions for future research.

Keywords: Performance management, performance appraisal, performance evaluation, goal setting, feedback, coaching, employee development, pay for performance

Access to the complete content on Oxford Handbooks Online requires a subscription or purchase. Public users are able to search the site and view the abstracts and keywords for each book and chapter without a subscription.

Please subscribe or login to access full text content.

If you have purchased a print title that contains an access token, please see the token for information about how to register your code.

For questions on access or troubleshooting, please check our FAQs, and if you can''t find the answer there, please contact us.