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date: 23 September 2018

Abstract and Keywords

In the past decades we have witnessed an increase of public accountability obligations while trust in the public sector has become more volatile. Based on a literature review, different notions of trust are identified. This includes a review of trust enablers for the public sector as well as a presentation of different types of public trust. In the following the relationship between public accountability and trust is analyzed. Whenever possible, empirical findings are included. As trust and public accountability are elusive concepts the relationship between both is far from straightforward in New Public Management and Public Governance.

Keywords: Public accountability, trust, trust enablers, literature review, empirical findings, New Public Management, Public Governance

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