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date: 14 December 2018

(p. v) Acknowledgements

(p. v) Acknowledgements

We gratefully acknowledge all the many contributors to this book, not least the authors of each of the chapters who so willingly gave of their time to make this Handbook a reality. We recognize that book chapters are not a high priority given the many demands placed on the academy these days: university rankings and accreditation exercises have seen to that. We also acknowledge their patience in the long gestation period that was needed to bring this collection to completion. We fervently hope that they will be pleased with the fruits of their collective labours, and that this collection will serve as a strong foundation for the development of the still emergent field that is management information systems (MIS).

We also wish to make special mention of our late colleague, Heinz Klein, whose many contributions to our field will be sorely missed. His untimely death, in June 2008, meant that he would not see his contribution in published form. May this Handbook serve as something of a memorial to him and his work.

Special mention should also be made of David Musson, the commissioning editor for this Handbook. He, and his former colleague, Matthew Derbyshire, were hugely encouraging and supportive, and we thank them for their faith in our ability to bring this collection of disparate contributions together into a coherent whole. More recently, we have had Emma Lambert, Carol Bestley and Joy Mellor supporting us in bringing the book to publication. We thank them in addition.

Support in our own institutions was and is crucial too, and we want to acknowledge with profound thanks, Diane Whelan and Maria Skaletsky in particular.

We, the editors, together with the publisher would like to thank:

Elsevier, for permission to reprint as Chapter 17: M. C. Lacity, S. A. Khan, and L. P. Willcocks, ‘A review of the IT outsourcing literature: Insights for Practice’. From The Journal of Strategic Information Systems 18 (3), 130–46. Copyright 2009 by Elsevier B.V.

and to acknowledge:

Palgrave Macmillan and the authors, for some of the material to be found in Chapter 18 by Jacky Swan, which was first published in: S. Newell, M. Robertson, H. Scarbrough, and J. Swan, Managing Knowledge Work and Innovation, 2nd edition, Houndmills, Basingstoke: Palgrave Macmillan, 2009. Copyright 2009 by S. Newell, M. Robertson, H. Scarbrough, and J. Swan.

Bob Galliers and Wendy Currie

(p. vi)