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date: 10 December 2018

Abstract and Keywords

This article evaluates the impact of governance in decision making, policy making, implementation, and service delivery in political sciences and public administration. It describes how governance can make an impact through management action and suggests that the impacts or results of governance can be found in the areas of process, content, and legitimacy. The article argues that network-management activities are crucial for governance to have an impact and explains that, although governance networks are to a degree self-regulatory, they sometimes need a push in the right direction by management activities.

Keywords: governance, decision making, policy making, service delivery, political sciences, public administration, management action, network management

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