Subscriber Services
Welcome to the Oxford Handbooks Online (OHO) subscriber services. These pages contain information on accessing OHO, managing your subscriptions, and getting help if you have a problem.
If you are not currently a subscriber, find out how to subscribe.
Services for subscribers include:
- Access to technical support
- Monthly institutional usage reports
- Tools to manage your account
- Access to comprehensive online FAQs and context-sensitive Help text
- Download MARC21 records
Accessing the site:
Before you log in to the site:
- See a list of recommended browsers and settings
- Browse our list of frequently asked questions about access
Click here if you have forgotten your administrator password.
Technical problems:
Please consult our FAQs first, and if they don't answer your query, please contact us.
Help with using the site:
Detailed help is available from every page of the site.
If you can't find the answer you need, please contact us.
Join one of our product experts for a live online webinar. View the schedule and sign up.
Managing your account:
To view your account details and subscription information, view or change your account preferences, or to see your institutional usage reports, please select the link appropriate to your region:
North and South America |
UK and the Rest of world |
Usage: COUNTER Statistics:
In April 2014 we launched our new usage portal to provide institutional customers with COUNTER 4-compliant usage reporting.
The COUNTER 4 code of practice provides an international, extendible Code of Practice for e-Resources that allows the usage of online information, products, and services to be measured in a credible, consistent, and compatible way using vendor-generated data.
COUNTER reports are released on a monthly basis and are available for Online resources and Journals.
For more information and to access your reports please visit our usage pages:
Customers outside North and South America
Customers in North and South America
Developing Countries Initiative
Oxford University Press is committed to ensuring that non-profit institutions in developing nations have access to critical research. The Developing Countries Initiative program offers free or deeply reduced rate access to Oxford Handbooks Online as well as other scholarly content. For eligibility and participating countries, click here.
Resources for Librarians
In-Library Support
Oxford offers a variety of tools to help you promote your subscription to Oxford Handbooks Online and get the most out of this resource:
- Onsite and remote training options
- Online tutorials and user guides
- Promotional tools including customizable email templates, logos, pens, posters, and more
To request any of the promotional tools, or to offer suggestions about other ways we can help support your library, please email us at onlinemarketing@oup.com.
For all other inquiries, including technical support, please contact us:
North and South America: Customer Support -- Online Subscription |
UK and the Rest of World: Online Products |