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Miller, G., & Whitford, A. (2010-10-14). Experimental Methods, Agency Incentives, and the Study of Bureaucratic Behavior. In  (Ed.), The Oxford Handbook of American Bureaucracy. : Oxford University Press,. Retrieved 21 Feb. 2019, from http://www.oxfordhandbooks.com/view/10.1093/oxfordhb/9780199238958.001.0001/oxfordhb-9780199238958-e-33.