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Ingram, P., & Duggan, B. (2016-09-29). Improvisation in Management. In  (Ed.), The Oxford Handbook of Critical Improvisation Studies, Volume 1. : Oxford University Press,. Retrieved 22 Jan. 2019, from http://www.oxfordhandbooks.com/view/10.1093/oxfordhb/9780195370935.001.0001/oxfordhb-9780195370935-e-013.