Patrick Gavan O'Shea and Kerrin E. Puente
Technological advances have touched nearly every aspect of human life in recent decades, including the world of work. This chapter provides an overview of how these advances have specifically affected talent management. Organized around the primary elements of the talent-management lifecycle (identifying talent, acquiring talent, developing talent, and evaluating talent), each section provides a summary of current research findings and practice trends, examples illustrating those trends, and questions to guide future research. Several themes cut across these sections, including (1) the potential for technology to help individuals to identify, grow, and manage their talent in a more proactive ways, (2) the increasing use of engaging simulations for recruitment, selection, and developmental purposes, and (3) the need for systematic research to investigate the many intriguing questions raised by technology’s dramatic influence throughout the talent-management field.
This article develops a definition of the knowledge worker and discusses the characteristics of knowledge workers and their work. It then shifts to the organizational level and takes a closer look at the characteristics of knowledge-based organizations and the management of knowledge work. Several managerial and theoretical challenges arise when we combine individual and organizational knowledge perspectives. Each of these challenges, together with relevant knowledge-focused HR practices, is discussed and presented in a table, which serves as a summary to the article. The final section looks toward the future and explores possible avenues for research, theory-building, and HRM policy and practice development.
Michael D. Coovert, Ashley A. G. Walvoord, Frederick R. B. Stilson, and Matthew S. Prewett
This article reviews the link between technology and health. It begins with a brief discussion of workplace health issues brought about through technologically induced strains such as musculoskeletal disorders, carpal tunnel, and psychological stress. It covers recent advances in keyboard design along with other novel approaches to limiting the associated strains on the body. It also covers worker's expectations and remote environments, identifying how these may lead to decrements in physical and mental health. Some health concerns occur in many workers, others are specific to teleworkers. This article moves on to computer-mediated collaboration and considers issues specific to work teams that coordinate efforts through technology. Furthermore, it introduces some newer developments in the technology arena. The list is by no means exhaustive, but rather, involve technologies that will either become more prevalent or carry the greatest implications for further changing the nature of work.
Mark Stuart and Tony Huzzard
This chapter explores the relationship between unions and skills at the workplace. We argue that the significance of the skills agenda is broadly concomitant with a shift in the labour process beyond mass production into newer trajectories, variously described as post-Fordism, post-industrialism, flexible specialization and new production concepts. Unions are increasingly equating their members’ learning (and skills) as much as with enhancing their employability as with broader emancipation or entry into a trade. Through focusing on the contrasting cases of the UK and Sweden we show how the recent pursuit of the skills agenda has gone hand in hand with a strategic reorientation of unions, in response to more challenging bargaining environments and a declining membership base. We also argue that different approaches by unions to skills can be explained not only by national and sectoral factors but also by agency and voice mechanisms.