- The Oxford Handbook of Advice
- List of Editors
- List of Contributors
- Advice Across Disciplines and Contexts
- Advice Recipients: The Psychology of Advice Utilization
- How the Other Half Thinks: The Psychology of Advising
- Advice Messages and Interactions
- Advice in Intimate Relationships
- Giving and Receiving Advice in Groups, Networks, and Organizations
- Advice in Families
- Advice Giving and Advice Resistance on Telephone Helplines
- Advice Giving in Psychotherapy
- Advice from Healthcare Professionals
- Advice in Education
- Advice in Mentoring Relationships in Organizations
- Advice in the Workplace
- Advice in the Lawyer-Client Relationship
- Business Advice: A Demonstrability Perspective
- Advice in Government and Policy Making
- Word-of-Mouth Marketing
- Advice Communication in Cyberspace
- Advice Across Cultures
- Reflections on Advice and the Ethics of Communication
- Advice: Communication with Consequence
Abstract and Keywords
This chapter focuses on advice communication in cyberspace. It discusses the relatively unique characteristics of advice seeking, provision, and reception via the Internet, using advice communication in traditional one-on-one, face-to-face, and personal relationship settings as a reference. Major theoretical frameworks that have informed the existing research on online advice, key research questions, and findings are reviewed. This chapter offers practical suggestions on effective advice communication online. It also discusses opportunities for future research in this area.
Bo Feng (PhD, Communication, Purdue University) is associate professor of Communication at the University of California, Davis. Her research program centers on supportive communication. She has examined supportive communication processes in face-to-face, personal relationship contexts as well as in technologically mediated environments (e.g., online communities) and professional settings (e.g., physician-patient interactions during primary care visits).
Xun Zhu (MA, Communication, Michigan State University) is a doctoral candidate in Communication Arts and Sciences at Pennsylvania State University. His research focuses on the effects of stigma message features and communication networks on the likelihood of disseminating stigma messages, as well as the consequences that arise from the message dissemination. Methodologically, he is interested in social network analysis and network experimentation.
Yining Zhou Malloch (MPhil, Communication Studies, Hong Kong Baptist University) is a doctoral student in Communication at the University of California, Davis. Her research is focused on online supportive interaction, including message features, channel effects, and support exchange in forums related to health.
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